create image with our system. monday.com to understand this step for our agents as a simple and easy-to-understand guide to the Step 2: Trigger the Client with a Preferred Partner (Level 1) When a new lead comes in: Tag the right Preferred Partner (Mortgage Broker, Realtor, or Immigration Consultant). Set their Level to Level 1. Add a note to confirm the trigger (e.g., "Referred to John - Mortgage Broker"). Optionally, use an automation to notify the partner or assign a task. 📍 Example: "Referred to Sarah (Realtor) on Aug 1. Waiting for update." See more