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Infographic illustrating the evolution of customer service: human agent, phone call, online chat, and AI chatbot in flat design.

Infographic illustrating the evolution of customer service: human agent, phone call, online chat, and AI chatbot in flat design.

A detailed, modern infographic depicting the evolution of customer service triage. The image should be a horizontal composition divided into four distinct panels or stages, flowing from left to right, showcasing the progression of interaction methods. Ideally it would be silhouette images depicting each of the stages of evolution. Panel 1: In-person interaction - on the far left, a friendly human customer service representative is seated behind a clean, modern reception desk, directly assisting a customer who is standing in front of them. Panel 2: Phone call interaction - the next panel shows a customer perhaps looking thoughtful or slightly patient, holding a classic or modern telephone to their ear. A subtle visual element like sound waves or a headset could imply the conversation. Panel 3: Online chat window - the third panel features a close-up view of a computer screen displaying an active online chat window. On one side, customer text bubbles are visible; on the other a human agent's text bubbles, possible with a subtle "typing..." indicator suggesting real-time interaction. Panel 4: AI Chatbot interaction - on the far right, the final panel shows another computer screen, but this time the chat interface clearly indicates an AI chatbot. There should be a distinct AI icon (e.g. a stylized robot head, a gear, or a stylized 'A' symbol) acting as the agent. The overall style should be clean vector art, flat design, with a consistent color palette (likely black / See more