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A man with a headset intently views a glowing 'TICKET' document, surrounded by computer screens and mechanical gears in a detailed, dark illustration.

A man with a headset intently views a glowing 'TICKET' document, surrounded by computer screens and mechanical gears in a detailed, dark illustration.

Traditional FSO: Ticket raised via generic IT helpdesk → assigned to regional IT engineer → no plant-specific SOP or diagrams → generic IT troubleshooting begins. See more

#technology #illustration #steampunk #technical illustration

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